Everything you need to know, all in one place.
Frequently Asked Questions
How long will my flowers stay fresh?
With proper care, most fresh flowers last 5–7 days. Changing the water regularly, trimming the stems, and keeping them away from heat can help extend their freshness.
Do you offer same-day delivery?
Yes, we offer same-day delivery for orders placed before our daily cut-off time. Orders placed after the cut-off will be delivered the next day.
Can I request specific flowers in my bouquet?
Absolutely. You may share your preferred flowers or color theme. If certain blooms are unavailable, we’ll provide the closest alternative of the same style and quality.
What happens if the flowers I want are out of season?
If a particular flower is unavailable due to seasonality, we will suggest suitable substitutes that match the look, feel, and value of your chosen arrangement.
How do I care for my bouquet after receiving it?
Trim the stems, place your flowers in fresh water, remove any leaves below the waterline, and keep them in a cool area away from direct sunlight. Refresh the water every 1–2 days.
Can I customize a bouquet for a special occasion?
Yes! We welcome custom orders for birthdays, anniversaries, weddings, and more. Just share your preferred style, color palette, and budget — we’ll craft something unique for you.
Do you accept last-minute or urgent orders?
We do our best to support urgent orders depending on flower availability and delivery slots. Contact us directly, and our team will assist you as quickly as possible.